Returns

• Items can be returned within [30 days] of the purchase date.
• To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
• Certain items, such as [list non-returnable items, e.g., sale items, gift cards, or personal care products], are not eligible for returns.

Return Process

Submit a Request: Contact our customer service team on our website www.wvcorr.org to initiate your return. Provide your order number and reason for return.

Ship the Item: Once approved, we will provide instructions for shipping your item back.

Processing Time: After we receive and inspect your item, we will notify you about the status of your refund.

Refunds

• Refunds will be processed to the original payment method within [7-10 business days] after approval.
• Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.

Return Shipping

• Customers are responsible for paying return shipping costs unless the item was defective, damaged, or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items, as we cannot guarantee receipt of your returned item.

Contact Us

If you have any questions or concerns about our return policy, please reach out:
Email: Dylan@wvcorr.org
Phone: 3043592185

Processing Time

• All orders are processed within 1-3 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed. In such cases, customers will be notified via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5-7 business days	$5.99
Expedited Shipping	2-3 business days	$12.99
Overnight Shipping	1-2 business days	$24.99

Delivery delays can occasionally occur due to unforeseen circumstances.

International Shipping

• We currently ship to the following countries: [List of Countries].
• International shipping costs and delivery times vary depending on location and shipping method chosen. Customs duties and taxes may apply, and the customer is responsible for any additional fees.

Order Tracking

Once your order is shipped, you will receive an email confirmation with a tracking number. You can track your shipment using the link provided.

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Hazardous or regulated materials may not be eligible for shipping to certain locations.

Damages and Lost Packes 

WVCORR is not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

• Retain all packaging materials and damaged goods before filing a claim.

For additional questions or support, please contact us at:
Email: dylan@wvcorr.org
Phone: 304-359-2185